SUV & Crossover


Convertible & Coupe

Van & Wagon

Custom Order FAQs

We're here to help answer any questions. Feel free to read over our Frequently Asked Questions below.

As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help.

Submit your request by clicking "Start Your Custom Order" and include vehicle preferences in the comments section. A dealership representative will contact you to verify your desired vehicle, explore potential incoming stock and then arrange to submit your order to Ford.

Lead times will vary by model and configuration but Ford will make every effort to expedite your order.

Final sale prices are all negotiated between the customer and dealer but Ford does not charge extra for customer orders.

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.

Our dealership would be happy to help explain your options and help you arrange financing.

Once your vehicle has been assigned a VIN, you can track your order using this website:

Your dealership representative will be able to provide you the VIN once it's been established.

Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale, and schedule a convenient time and location for final delivery to you.

* Get up to $1,000 off your vehicle order through Brandon Ford!
All Retail or Lease contracts MUST be financed through Ford Credit.

  • Custom order a new Ford vehicle and receive up to $1,000 Ford Bonus Cash rebate on top of other savings.
  • Receive complimentary Ford Protect Extended Service Plan on most existing Ford Credit Leases until your custom order arrives.
  • Lock in either current incentives or take those available at the time of your custom order delivery.
  • Do not need to currently own a Ford to qualify.
  • Excludes certain models
  • See dealer for qualifications and complete details.

By hitting submit, or send to dealer, a vehicle is not being ordered. Contact your dealer to finalize order.

All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above, may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or e-mail for complete vehicle specific information. All prices after discounts and rebates. May include Ford Credit Cash*. (See dealer for details.) Does not include tax, $1295 dealer and $107.95 electronic filing fee. *Ford credit cash requires financing through Ford.